We map out the process landscape (architecture) clearly based on the current situation. We can also provide insight into your desired change and show its impact on the existing processes, so that it can take place in a structured way.
What we record in the above activities depends on the purpose of the process documentation. Usually this is the following information: steps, business rules, systems and interfaces, data, roles and departments and products / services.
By setting up a governance structure, we guarantee quality in the short and long term. We do this by setting up a process library that contains an unambiguous truth, and in which we record who is responsible for what. As a result, the wheel of documentation does not have to be reinvented in every project, quality is monitored and ownership is stimulated.
